Alibaba has created the most technological restaurant in the world in which the dependence of the quality of services on the human factor has decreased. The restaurant called HEMA prepare fresh seafood, and robotic systems are engaged in maintenance.
At the entrance of the client, it is possible to choose a free table you like through a special touch screen installed at the input, after you need to scan the QR code from the application, so that the place is in the future is assigned to a specific visitor.
Further in the supermarket, the buyer himself chooses suitable seafood, which are marked by his QR code. The robotic hand takes the selected products into the refrigerator, where they expect their turn to cook. The client, meanwhile, returns to his table and through the application monitors the readiness of his order. If desired, you can always order dishes from the menu through mobile mobile.
Cooked dishes come on a special tape in boxes with a transparent lid, which open only near the desired table.
Thus, there are no waiters in the restaurant, and therefore the visitor does not lose time waiting for service personnel during ordering or delivering prepared food to the table. There is no probability that the order will be confused or not understood. Of people in HEMA, only assistants in a store, cooks and administrators, ready to help visitors to deal with the intricacies of automated service are working.
Source: Businessinsider.com
Alibaba has created the most technological restaurant in the world in which the dependence of the quality of services on the human factor has decreased. The restaurant called HEMA prepare fresh seafood, and robotic systems are engaged in maintenance.
At the entrance of the client, it is possible to choose a free table you like through a special touch screen installed at the input, after you need to scan the QR code from the application, so that the place is in the future is assigned to a specific visitor.
Further in the supermarket, the buyer himself chooses suitable seafood, which are marked by his QR code. The robotic hand takes the selected products into the refrigerator, where they expect their turn to cook. The client, meanwhile, returns to his table and through the application monitors the readiness of his order. If desired, you can always order dishes from the menu through mobile mobile.
Cooked dishes come on a special tape in boxes with a transparent lid, which open only near the desired table.
Thus, there are no waiters in the restaurant, and therefore the visitor does not lose time waiting for service personnel during ordering or delivering prepared food to the table. There is no probability that the order will be confused or not understood. Of people in HEMA, only assistants in a store, cooks and administrators, ready to help visitors to deal with the intricacies of automated service are working.
Source: Businessinsider.com